Support
DRIVE SAVER / HELP DESK · RESPONSE WITHIN 3 BUSINESS DAYS
We're a small Australian team and we read every email ourselves. The fastest way to reach us is email.
- Response time
- Within one business day
- Privacy enquiries
- privacy@drivesaver.com.au
Frequently asked
Where does Drive Saver get its fuel prices?+
From official state fuel-pricing data feeds across Australia. Prices refresh throughout the day.
Where does EV charging data come from?+
Via ChargeFox. We show charger locations, connector types, live pricing, and real-time availability (how many chargers are in use vs free).
Why is the price I saw different at the pump?+
Prices are indicative. Stations occasionally update between our refreshes, and rural stations may not always report to public feeds. Always check the actual pump price before filling up
Which areas are covered?+
Every Australian state and territory - for both fuel stations and EV charging.
Do I need an account?+
Nope. Browse the map and prices as a guest. An account only comes in if you want to sync data across devices or for future planned features.
How do I delete my account?+
Settings → Account → Delete Account. Permanent and removes your data within 30 days. Or email us at support@drivesaver.com.au.
Why does the app ask for my location?+
Only to show nearby stations. You can deny it and search manually, or revoke it anytime in iOS Settings → Privacy → Location Services.
Does Drive Saver show ads or track me?+
No ads. No third-party tracking. No personal data sold. See our Privacy Policy for the full details.
How do I request a station or report missing data?+
Email support@drivesaver.com.au with the station name and address. If the operator reports to public feeds, we'll add it.